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2026 Therap Pennsylvania Conference
Venue: Salon E clear filter
Thursday, July 30
 

10:15am EDT

Therap AI Data Dashboards & QA Assistant
Thursday July 30, 2026 10:15am - 11:00am EDT
Salon E
Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We’ll dive into our newest tools—AI Translation, the QA Assistant, and Fatal-5 Dashboards—before previewing our powerful new Analysis feature. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Multi-State Provider Team, Therap Services

avatar for Alyssa Pontius

Alyssa Pontius

Senior Support Specialist, Therap Services
State of Residence:
Pennsylvania

What year did you begin working in the field?
2017

What year did you start working at Therap?
2025

What is your favorite thing about working for Therap?

My favorite thing about working for Therap is collaborating with team members and helping providers... Read More →
Thursday July 30, 2026 10:15am - 11:00am EDT
Salon E
  Therap AI

11:15am EDT

Secure Video Documentation - Hands-On!
Thursday July 30, 2026 11:15am - 12:00pm EDT
Salon E
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account
Therap Presenters
avatar for Maria Massa

Maria Massa

Senior Support Specialist, Therap Services
State of Residence:
New Jersey

What year did you begin working in the field?
2009

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I enjoy conferences and user groups. I like to connect and engage with providers in person and as a gr... Read More →
avatar for Alyssa Pontius

Alyssa Pontius

Senior Support Specialist, Therap Services
State of Residence:
Pennsylvania

What year did you begin working in the field?
2017

What year did you start working at Therap?
2025

What is your favorite thing about working for Therap?

My favorite thing about working for Therap is collaborating with team members and helping providers... Read More →
Thursday July 30, 2026 11:15am - 12:00pm EDT
Salon E
  Service Delivery & Documentation

1:00pm EDT

Billing Reports and Dashboards 101
Thursday July 30, 2026 1:00pm - 1:45pm EDT
Salon E
Let us help you find efficiencies to your billing process. Explore our different levels of reporting including NEW Billing Dashboards and the Business Intelligence platform.
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

avatar for David Solenday

David Solenday

Senior Support Specialist, Therap Services
State of Residence:
Pennsylvania

What year did you begin working in the field?
1989

What year did you start working at Therap?
2025

What is your favorite thing about working for Therap?

My coworkers, who are always there to lend a hand.

What's your favorite report either in the system o... Read More →
Thursday July 30, 2026 1:00pm - 1:45pm EDT
Salon E
  Billing

2:00pm EDT

Incident Management: Bridging the Gap Between Therap and EIM
Thursday July 30, 2026 2:00pm - 2:45pm EDT
Salon E
Enterprise Incident Management (EIM) & HCSIS Integration Incident reporting is the most scrutinized area of PA IDD services. This "deep dive" session explores best practices for documenting incidents in Therap to ensure seamless reporting into the Enterprise Incident Management (EIM) system. Learn how to use General Event Reports (GER) to track preventative measures and follow-up actions required by ODP. Review the General Event Reports Resolution module to track reportable incidents and investigations.
Therap Presenters
avatar for Maria Massa

Maria Massa

Senior Support Specialist, Therap Services
State of Residence:
New Jersey

What year did you begin working in the field?
2009

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I enjoy conferences and user groups. I like to connect and engage with providers in person and as a gr... Read More →
avatar for Kristina Brockman

Kristina Brockman

Support Specialist II, Therap Services

Thursday July 30, 2026 2:00pm - 2:45pm EDT
Salon E
  Quality Assurance & Reporting

3:00pm EDT

NEW: Pennsylvania 6400 Assessment
Thursday July 30, 2026 3:00pm - 3:45pm EDT
Salon E
Pennsylvania’s 6400.181 regulations demand meticulous documentation and assessment. Come explore our brand-new Advanced Custom Form, designed exclusively for PA providers.
Therap Presenters
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2013

What year did you start working at Therap?
2023

Accreditations you want to note
MBA, CQL Certified

LinkedIn Profile Link:
https://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198

What is your favorite t... Read More →
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Multi-State Provider Team, Therap Services

Thursday July 30, 2026 3:00pm - 3:45pm EDT
Salon E
  Compliance & Policy

4:00pm EDT

Closing the Loop
Thursday July 30, 2026 4:00pm - 4:45pm EDT
Salon E
Close the Loop: Your Unanswered Questions
Therap Presenters
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services
State of Residence:
New York

What year did you begin working in the field?
2013

What year did you start working at Therap?
2023

Accreditations you want to note
MBA, CQL Certified

LinkedIn Profile Link:
https://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198

What is your favorite t... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Multi-State Provider Team, Therap Services

Thursday July 30, 2026 4:00pm - 4:45pm EDT
Salon E
  General
 
2026 Therap Pennsylvania Conference
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Thursday, July 30
Grand Ballroom Foyer
Salon C
Salon C-D-E
Salon D
Salon E
  • Billing
  • Compliance & Policy
  • General
  • Health Support & Tracking
  • Quality Assurance & Reporting
  • Service Delivery & Documentation
  • Therap AI
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