2026 Therap Pennsylvania Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

10:15am EDT

The Inside Scoop: Billing Quality Assurance

Thursday July 30, 2026 10:15am - 11:00am EDT

Join us for an interactive discussion about essential billing tools and best practices! We want to hear how you are using the Report Library and Billing Audit Guide, managing Service Authorizations, and leveraging the Resources Page to ensure an accurate and efficient billing process.

Therap Presenters

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

David Solenday

Senior Support Specialist, Therap Services

State of Residence:
Pennsylvania

What year did you begin working in the field?
1989

What year did you start working at Therap?
2025

What is your favorite thing about working for Therap?

My coworkers, who are always there to lend a hand.

What's your favorite report either in the system o... Read More →

Thursday July 30, 2026 10:15am - 11:00am EDT
Salon C

Billing

11:15am EDT

Provider Perspectives: Using Therap to solve today's ODP Challenges

Thursday July 30, 2026 11:15am - 12:00pm EDT

Salon C

This Provider Panel brings first hand industry peer experiences, using Therap, to the forefront. Listen as we discuss challenges in compliance, data aggregation, integrating new technology and audit compliance while remaining person centered. Hear how these providers leverage their Therap toolkit to increase efficiency and enhance quality of services.

Therap Presenters

Nichole Washburn

Business Development Territory Manager, Therap Services

State of Residence:
New York

What year did you begin working in the field?
2013

What year did you start working at Therap?
2023

Accreditations you want to note
MBA, CQL Certified

LinkedIn Profile Link:
https://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198

What is your favorite t... Read More →

Thursday July 30, 2026 11:15am - 12:00pm EDT
Salon C

Compliance & Policy

1:00pm EDT

Therap AI Analysis

Thursday July 30, 2026 1:00pm - 1:45pm EDT

Salon C

Discover how Therap is integrating HIPAA-compliant AI to transform your documentation. We’ll take a deep dive into our newest Analysis tool and explore how it revolutionizes ISP Data, Case Notes, Person-Centered Discovery, and Healthcare analysis. Join us to learn how these technologies improve data accuracy and streamline administrative tasks—all while maintaining the highest standards of security.

Therap Presenters

Benjamin Martin

Senior Support Specialist II, Multi-State Provider Team, Therap Services

Alyssa Pontius

Senior Support Specialist, Therap Services

State of Residence:
Pennsylvania

What year did you begin working in the field?
2017

What year did you start working at Therap?
2025

What is your favorite thing about working for Therap?

My favorite thing about working for Therap is collaborating with team members and helping providers... Read More →

Thursday July 30, 2026 1:00pm - 1:45pm EDT
Salon C

Therap AI

2:00pm EDT

Creating a Training Plan: Therap's Training Resources

Thursday July 30, 2026 2:00pm - 2:45pm EDT

Salon C

Discover all the materials available to all Therap users. Look at ways to stay up-to-date on Future events and Application updates.

Therap Presenters

Alyssa Pontius

Senior Support Specialist, Therap Services

David Solenday

Senior Support Specialist, Therap Services

Thursday July 30, 2026 2:00pm - 2:45pm EDT
Salon C

Training Strategies & Resources

3:00pm EDT

Going Mobile with Therap's mobile application for iOS and Android - Hands-On!

Thursday July 30, 2026 3:00pm - 3:45pm EDT

Salon C

Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenters

Maria Massa

Senior Support Specialist, Therap Services

State of Residence:
New Jersey

What year did you begin working in the field?
2009

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I enjoy conferences and user groups. I like to connect and engage with providers in person and as a gr... Read More →

Alyssa Pontius

Senior Support Specialist, Therap Services

Thursday July 30, 2026 3:00pm - 3:45pm EDT
Salon C

Service Delivery & Documentation

4:00pm EDT

Creating an Intake Plan: Streamline your Referral Process from A-Z

Thursday July 30, 2026 4:00pm - 4:45pm EDT

Salon C

Learn how to use the Priority List effectively to manage individuals waiting for services. This crucial tool guides both Oversight and Regular Providers on how to track, prioritize, and coordinate service delivery for people in need. Finish with a look at PBC reporting options in the Business Intelligence module.

Therap Presenters